May 042017
 


Join George Radu for this FREE webinar on how live chat can improve customer service.

  • Discover how live chat will improve customer satisfaction, increase efficiency and maximize sales
  • Get to ask all the question you may have on live chat

REGISTER FREE NOW!

It’s happening on Thursday May 11th
• 14:00 GMT
• 15:00 CET
• 16:00 EET

 Posted by at 12:04 am  Comments Off on Webinar: How can live chat improve your customer service?
Mar 012017
 
How can live chat improve online banking?

Live chat is a cost-conscious and effective way to provide one-on-one sales and service to bank customers. Bank customers show an increasing preference for interacting with banks digitally, either via mobile devices or personal computers. As a result, today’s banks face an increasing challenge in engaging customers in a way that increases satisfaction and retention, while […]

 Posted by at 1:59 am  Comments Off on How can live chat improve online banking?
Feb 012017
 
Why live chat will increase the efficiency in your customer service

Resolve More Issues by Eliminating Downtime Live chat helps you create a more efficient working environment for your customer service agents, and that means faster responses, higher sales and reduced operating costs. Since chat operators can handle multiple sessions simultaneously, you save money by increasing per-agent productivity.     Multitasking in Customer Service We can […]

 Posted by at 11:59 pm  Comments Off on Why live chat will increase the efficiency in your customer service
Dec 222016
 
How much can your customer service save by implementing live chat?

Implement live chat for a more efficient customer service Increasing numbers of customers contacting your team, will often require more staff to handle customer interactions. With live chat, customer service agents can handle multiple conversations with customers in real-time. Predefined answers for the most frequent issues, redirecting customers to web pages and routing a customer […]

 Posted by at 3:32 am  Comments Off on How much can your customer service save by implementing live chat?